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Domain Registration Refund Policy

We want to provide you a risk free domain registration experience with us. We understand some time we do make mistakes when registering a domain name and we want to offer ways for you to make changes when necessary. However, to prevent abuses of such offer, we do require you to observe the following rules:

  1. This refund policy is applicable only for new domain name registration. All domain renewal and transfer orders are non-refundable once they are processed.
     
  2. Refund for new domain registration can only be made for the following domain extensions:
     
    .COM, .NET, .ORG, .BIZ, .US

    Registration for other domain extensions are final and non-refundable
      
  3. Once a domain name has been registered and if you require it to be corrected or cancelled, you need to submit your request to our support desk at http://support.domainpanel.com within 72 hours from the time of registration. After the 72-hour period all domain registration purchases are final and non-refundable.
     
  4. If you just want to delete the current domain name and replace with an alternate domain name because of typo error or trademark/copyright infringement, there is no extra fee for such changes.
     
  5. There will be an administrative fee of $0.50 per domain name if you want to delete the new domain name and request for a refund. Such refund will be made within 48 hours.
     
  6. Each customer is only allowed to make two (2) such requests (refund or change of domain registration) within any calendar month. Exceptions may be made for our domain reseller or if you are registering large number of domains, but they will be evaluated on case to case basis.

That's all the conditions we have for our refund policy. They are necessary to protect ourselves against domain speculators who are trying to abuse our service for domain tasting. This is not the place for such abusive activities.

 

 

 

 

 

 

 
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