Nominet Changes its Baby - the new DRS policy

November 2004

Nominet is rightly proud of its baby, the Dispute Resolution Service (DRS), which this year turned three. By its 36-month check it was clear that the kid's developing nicely with a total of 1911 new cases under its belt, 796 of which were mediated by Nominet's in-house team - resulting in a 56% settlement rate at the mediation stage.

And the proud parent was there in June this year to see their offspring receive a prestigious Industry Award for Excellence from the UK's CEDR - the Centre for Effective Dispute Resolution. So where does the DRS go from here?

The answer is that Nominet has decided it's time to change its baby - with a wide-ranging package of amendments to the DRS Policy and Procedure which are effective for all disputes filed on or after 25 October 2004.