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Warning to Domain Names NZ .net offer misleading

8 October 2003

Commission issues warning to Domain Names NZ - .net offer liable to mislead

The Commerce Commission has formally warned Australian company Domain Names NZ that an offer it sent to New Zealand businesses regarding the .net domain was misleading and at risk of breaching the Fair Trading Act.

In July this year, Domain Names NZ sent unsolicited letters, styled as an invoice or renewal notice, to businesses that had existing New Zealand domain names similar to those being offered in the letter.

Businesses that contacted the Commission believed that the letters gave the impression that the recipients were required to pay the specified price to secure continued registration of their existing domain name, or that they had agreed to acquire the services of Domain Names NZ, when this was not the case.

Director of Fair Trading Deborah Battell said that by warning Domain Names NZ, the Commission was sending a wider message to all business that if they receive any form of correspondence from the company they should look carefully at all details before paying any money.


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