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How to Modify the DNS Name Server Information

Changing the DNS servers for your domain
  1. Before changing the DNS servers for your domain, you need to find out the DNS server names of your web host. This should be something like ns1.nameserver.com and ns2.nameserver.com. They may also give you a set of numbers commonly known as an IP address for each of these names (eg. 123.123.1.2). You should only use the host name of your name servers and not the IP address. If you use the IP address or enter both the host name and IP then it will not work.
     
  2. Login to our Domain Manager.

  3. Enter your user name or domain name and password. Remember, your domain name does not include the  "www." hostname. If you forgot your password, please contact us.
     
  4. Click on the hyperlink - NameServers, under the View/Modify section .


  5. Change the Use: option from Our NameServers to Your Own NameServers.


  6. In the boxes below the Nameserver Address: section, enter the DNS Server names provided to you by your web hosting provider. Example:

  7. Click on the Modify button to save your changes.
* Please note that any changes to your DNS name server information will take about 48-72 hours before they take effect. The reason for this is that all other DNS servers throughout the world need time to update or propagate to the changes you have made.

 

Common DNS Server Problems


Q) I'm getting an error message that says "Errors modifying nameservers: Invalid attribute value". What does these mean?
A) The host name you provided is invalid or not registered with the central Registry. Sometime the host name you provided could be misspelled or you used a wrong IP Address instead of an actual host name. Go back and check the spelling. Re-confirm with your web hosting provider that the DNS server name you have is correct and registered. Try not to use IP Address as the host name for a name server. If problems persist, please contact technical support.

Q) How long will it take for my nameserver changes to take effect?
A) Any changes to your name server information will take about 48-72 hours before they take effect. The reason for this is that all other DNS servers throughout the world need time to update or propagate to the changes you have made. If problems persist beyond 2 days, please contact technical support. Be sure to provide us with your domain name and the name servers you want to use for your domain. 

Q) Why have the changes I made just disappeared?
A) You probably forgot to save your modifications. Make certain to click on the Modify button to save any changes you've made.

 

 

 

 

 

 

 

 
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