Changing the DNS servers for
your domain
- Before changing the DNS servers for your domain, you need to
find out the DNS server names of your web host. This should be
something like ns1.nameserver.com
and ns2.nameserver.com. They
may also give you a set of numbers commonly known as an IP address
for each of these names (eg. 123.123.1.2). You should only
use the host name of your name servers and not the IP address. If
you use the IP address or enter both the host name and IP then it
will not work.
- Login to our Domain Manager.
- Enter your user name or domain name and password. Remember, your
domain name does not include the
"www."
hostname. If you forgot your password, please
contact us.
- Click on the hyperlink - NameServers,
under the View/Modify
section .
- Change the Use:
option from Our NameServers
to Your Own NameServers.
- In the boxes below the Nameserver
Address: section, enter the DNS Server names provided to
you by your web hosting provider. Example:
- Click on the Modify
button to save your changes.
*Please note that any changes to your DNS name server
information will take about 48-72 hours before they take effect.
The reason for this is that all other DNS servers throughout the world
need time to update or propagate to the changes you have made.
Common DNS Server Problems
Q) I'm getting an error message that says "Errors
modifying nameservers: Invalid attribute value". What does these mean?
A) The host name you provided is invalid or not registered with
the central Registry. Sometime the host name you provided could be
misspelled or you used a wrong IP Address instead of an actual host
name. Go back and check the spelling. Re-confirm with your web hosting
provider that the DNS server name you have is correct and registered.
Try not to use IP Address as the host name for a name server. If
problems persist, please contact technical
support.
Q) How long will it take for my
nameserver changes to take effect?
A) Any changes to your name server information will take
about 48-72 hours before they take effect. The reason for this is
that all other DNS servers throughout the world need time to update
or propagate to the changes you have made. If problems persist
beyond 2 days, please contact technical
support. Be sure to provide us with your domain name and the
name servers you want to use for your domain.
Q) Why have the changes I made just
disappeared?
A) You probably forgot to save your modifications. Make
certain to click on the Modify
button to save any changes you've made.
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