the Domain Manager?
You may log in to our Domain Manager by clicking on the link "Manage
Domain" from the left navigation bar, or by going to this URL: https://domainpanel.com. After
clicking on the link, a new window should appear which looks like this:
I don't see options for Email or URL
To take advantage of our free services such as Email or URL
Forwarding, you must first make sure that the NameServers for your
domain are set to use Our NameServers.
By default all new domain names are set to use "Our NameServers".
However, your domain may be using other name servers if it is
transferred from another registrar. Here are the steps to configure your
domain to use our name servers:
- Log into our Domain Manager.
- Click on NameServers, under
- Next, from the Use:
option make sure that Our NameServers
- Lastly, click on the Modify
button to save your changes. You will be brought back to the main
page of the Domain Manager and you should be able to see the options
to set up URL and Email forwarding now. Please note that you should
not change your name servers without checking with your web host if
your domain name is currently being hosted by a web hosting
provider. Your website and email operation may be disrupted if you
do not duplicate the same configuration of your domain from the
previous name servers.
My password is not working
Make sure that you do not include any spaces before or after the
password and that you are typing in your domain name correctly when
prompted. Remember that the "www."
in front of a domain is not part of your domain. Are you forgetting to
include the .com or .net after your domain? If nothing seems to work,
please contact our tech support staff from our
Contact Page. Remember to tell us the domain name you're having
If you have already created a domain panel account earlier and
unable to log in with your username and password. You may request
for the password from the log in page. It will be sent to the
registered email address of your account.
I forgot my password
We would like to advise you to write down your password and keep it at
a safe place. In the event your password is forgotten or misplaced,
please contact us with the following
- Your full name
- Your domain name
- If possible, your domain order number
Please note that for security reasons, your domain passwords will
only be emailed to the current administrative contact for your
I just registered my domain, when will I
get my password to access it?
You will only receive the password to access your domain in the
confirmation email that we send to you, after your domain is registered
successfully. This should not take more than 24 hours from the time you
submit your registration order. If you still do not receive our
confirmation email after 48 hours, it's likely that there is something
wrong with your email address. You might have mistyped your email
address during registration, your mailbox might be full or there might
be some problem with your mail server. These are some of the most common
reasons our confirmation email can't reach you.
Please contact our Sales staff
to verify the status of your domain order ONLY after 48 hours.