FAQs on Domain Name Registration
Q) How long will it take to register my domain name?
A) We will process your domain registration order within 24
hours, provided the registration form is filled out correctly. Once
your domain name has been registered successfully, it will be added
to your domain panel account. However, the activation of your domain
name will take up to 72 hours. This is to allow your domain's
information to be propagated in all the DNS servers globally.
Q) What do I get with my domain name registration?
A) Click here to see the list of
services you will receive when you register a domain name with us.
Please note that we reserve the right to withdraw or change the list
of free services we provide currently.
Q) Once my domain name is registered, can anyone else take it?
As long as your domain is registered to your name, all the required
fees are paid and it's not in breach of any law, trademark or
copyright, nobody else can either use it or take it without your
consent. As an added security measure, your domain will be
automatically locked so that it cannot be transferred to another
person or registrar without identification documents from you. It
will be unlocked only when you choose to use your own DNS servers or
requested by you.
Q) I have registered my domain name successfully but why does it
still appear to be available in a Whois search?
A) All recently registered domain names (within last 48 hours)
will still shown as available in a Whois search. This is normal. It
can take up to 72 hours for some domain names to be updated in the
Whois server. If you've received a confirmation from us, you can be
sure that it's registered and nobody else can register it again.
Q) I just registered my domain but where do I get the
password to access it?
A) We will process your order within 24 hours and add the
domain name to your domain panel account when it is registered
successfully. Once your domain has been added, you may access it
from your user account at
https://domainpanel.com at any time. Please contact us only if
you do not see your new domain name in your user account after more
than 48 hours.
Q) Can I cancel a registration after submitting the order form?
A) Sorry, no. Once the registration process has been initiated it can't
be canceled, so choose your domain wisely. Please remember to
double-check and verify that you have typed in your domain name
correctly in the order form.
Q) Is there any other hidden fee or charges for my domain
A) No. The amount you are paying as specified on the order
form is all you need to pay for your domain name. There is no other
hidden fees or charges. We do not charge you for all the free
services we provide you currently as well. We will inform you for
services that require additional fee when necessary.
Q) Do I need to register all three domain
name extensions: .com, .net and .org?
A) You will realize that the expense for domain name
registration and support is minor compared to the marketing expense
to promote and establish your domain name in the marketplace. The
last thing you want to happen is to have someone else (your
competitor in most cases) benefit from your efforts in establishing
your name. You will see competitors registering names close to
yours, trying to benefit from typo mistakes your visitors may make.
For example, someone tried registering yahho.com in order to
piggyback on the popular yahoo.com. We strongly recommend that you
register all 3 domain extensions for your business, service or
Q) How many year should I register my domain name for?
A) Although you can register your domain name for a minimum
of 1 year, we would recommend that you register it for a longer
period than that. Thousands of individuals, companies and
organizations are losing their domain names due to reasons such as
outdated contact information, missed renewal payments, hijacking,
employee sabotage, and even computer or clerical errors. This
resulted in web sites and e-mail being disrupted for weeks. If your
domain name is important to you or you want to avoid any
inconvenience of losing your domain, register it for as long as you
Q) Do I have to provide all the information requested on
the registration page?
A) Yes, we require your personal information in order to
verify your identity before we can process your order. These
information will also be displayed in the Whois search for your
domain. If you wish to keep your Whois information private, you may
consider signing up for our
Whois Protection Service.
Q) Does the price that I pay includes web hosting on your
A) No. We do not provide web hosting service for your domain.
You may visit our partner company at
http://www.active-venture.com for more information if you are
interested in a web hosting service.